Terms & Conditions

Last Updated: October 2026

Welcome to Noor-e-Rubab. By accessing or using our website, you agree to comply with the following Terms & Conditions. Please read these terms carefully before placing an order.

1. About Our Website

Noor-e-Rubab is an online fashion store offering products including Abayas, Hijabs, Bags, and related accessories.

By using our website, you confirm that you understand and agree to these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or place an order.

2. Product Information

We make reasonable efforts to ensure that product descriptions, images, colors, sizes, and other information displayed on our website are accurate.

However:

  • Actual colors may vary slightly depending on your device or screen settings.

  • Minor variations may occur due to fabric, lighting, photography, or manufacturing.

  • Product availability may change without prior notice.

  • Measurements may have a small margin of variation.

We reserve the right to correct errors, update product information, or modify product specifications when necessary.

3. Prices

All product prices displayed on the website are subject to change without prior notice.

We reserve the right to:

  • Change prices at any time

  • Correct pricing errors

  • Update promotional prices

  • Discontinue offers when applicable

The price applicable to your order will generally be the price displayed at the time the order is placed, subject to correction of obvious pricing errors.

4. Orders

When you place an order, you are making a request to purchase the selected products.

After receiving your order, we may contact you to confirm your order details, including your name, phone number, delivery address, product, size, color, or other relevant information.

An order may be cancelled or declined in certain circumstances, including:

  • Product being unavailable

  • Incorrect or incomplete customer information

  • Suspected fraudulent activity

  • Pricing or product information errors

  • Delivery limitations

  • Other circumstances that prevent us from fulfilling the order

If an order cannot be fulfilled after payment has been received, any applicable refund will be processed according to our refund policy.

5. Customer Information

Customers are responsible for providing accurate and complete information when placing an order.

Please ensure that your:

  • Name

  • Phone number

  • Delivery address

  • City

  • Email address, where applicable

are correct.

Noor-e-Rubab is not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

6. Shipping & Delivery

We aim to process and dispatch orders within the timeframe communicated on our website or during order confirmation.

Delivery times may vary depending on:

  • Delivery location

  • Courier availability

  • Weather conditions

  • Public holidays

  • Unforeseen circumstances

  • Other logistical factors

Once an order has been handed over to the courier, delivery is subject to the courier’s delivery process and schedule.

For complete information regarding delivery timeframes and charges, please refer to our Shipping & Delivery Policy.

7. Returns & Exchanges

Returns and exchanges are subject to Noor-e-Rubab’s Return & Exchange Policy.

Customers should review the applicable policy before placing an order.

Products may be required to meet certain conditions for return or exchange, including being unused, unworn, unwashed, and in their original condition and packaging.

Certain products may not be eligible for return or exchange for hygiene or other reasons.

8. Order Cancellation

Customers may request cancellation of an order before it has been dispatched.

Once an order has been processed or shipped, cancellation may no longer be possible.

If you need to cancel an order, please contact Noor-e-Rubab as soon as possible using our available contact channels.

9. Promotions & Discounts

From time to time, Noor-e-Rubab may offer discounts, promotional codes, sales, or special offers.

Promotions may be subject to specific terms, including:

  • Limited availability

  • Specific products or collections

  • Minimum order requirements

  • Expiration dates

  • One-time use restrictions

Promotional offers cannot necessarily be combined unless explicitly stated.

10. Intellectual Property

All content available on the Noor-e-Rubab website, including but not limited to:

  • Logos

  • Brand names

  • Product photographs

  • Images

  • Graphics

  • Text

  • Website design

  • Product descriptions

is owned by or licensed to Noor-e-Rubab unless otherwise stated.

You may not copy, reproduce, modify, distribute, publish, or commercially use our website content without prior written permission.

11. Website Use

You agree to use our website only for lawful purposes.

You must not:

  • Attempt to gain unauthorized access to the website

  • Interfere with website functionality

  • Use the website for fraudulent activities

  • Upload malicious software or harmful code

  • Copy website content for unauthorized commercial use

  • Attempt to disrupt or compromise website security

We reserve the right to restrict or terminate access where necessary.

12. Third-Party Services

Our website may use third-party services such as payment providers, courier companies, analytics services, hosting providers, and social media platforms.

These services may have their own terms and privacy policies. Noor-e-Rubab is not responsible for the independent policies or practices of third-party service providers.

13. Website Availability

We aim to keep our website available and functioning properly. However, temporary interruptions may occur due to:

  • Maintenance

  • Technical issues

  • Server problems

  • Security updates

  • Internet or network failures

  • Other circumstances beyond our reasonable control

We do not guarantee that the website will always be available, uninterrupted, or completely error-free.

14. Limitation of Liability

To the extent permitted by applicable law, Noor-e-Rubab will not be responsible for losses arising from circumstances beyond our reasonable control, including delivery delays, technical interruptions, third-party service failures, or events outside our control.

Nothing in these Terms & Conditions is intended to exclude any rights or protections that cannot legally be excluded.

15. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.

16. Changes to These Terms

Noor-e-Rubab may update these Terms & Conditions from time to time.

Any changes will be published on this page, and the updated Last Updated date will indicate when the terms were most recently revised.

17. Contact Us

If you have any questions regarding these Terms & Conditions, orders, products, or our policies, please contact Noor-e-Rubab through the contact details provided on our website.

Noor-e-Rubab
Email: [Add Business Email]
Phone/WhatsApp: [Add Contact Number]
Website: noorerubab.com